Boat arrived down safely, last week whilst I was in KL. Extremely happy with the whole package, Kate’s colour inside is really stunning, and something that I normally would not have picked. Pete has been everything that you have said of him, an extremely helpful and professional young man, with a wonderful work ethic and an appreciation of his client’s needs.
David Crawford and Kate Crawford
From the point of view of your dealership I was astounded by the professionalism shown and wonder as to what level of service could be expected when purchasing a million dollar boat if the service we received when purchasing a second hand vessel was so fabulous. This is our fourth Riviera and along with three other cruisers we have dealt with a number of brokers from the good to the very stupid and I can attest that Riviera Sales, Rushcutters Bay are so far in front of the rest, it is remarkable. The attention to detail both small and large was incredible, the boat being presented clean and ready to go, the beautiful engraved plaque in our name and the ‘nothing is too much trouble’ attitude are attributes rarely found in today’s market place.
Gregory I Freeman and Mary Freeman, Queensland
Eva and I would like to convey our sincere appreciation to all at Riviera Sales Rushcutters Bay and in particular, Peter Devery, who very professionally and caringly assisted us through the total sales process with our purchase of ‘Plan-B’.
As you are aware we are being assisted by Riviera Sales in rectifying a few minor problems which recently became evident and unlike some other sales companies that adopt an attitude of “we’ve got your money see you later” Riviera after sales service and caring attitude is very impressive to the point where we are not only encouraged to come back to Riviera Sales but also to inform our many friend of our good experience.
Phillip and Eva Southcombe, New South Wales, P & E Southcombe Holdings Pty Limited and Gladesville Bridge Marina Pty Limited
Firstly, I have been so seriously impressed with all of my dealings with your organisation. All matters have been handled with the utmost professionalism and courtesy. Nothing is a problem and a client, like me, gets the very clear feeling that you can always rely on solid ‘after sales service’. You have it down right and it is very refreshing.
Ken J Stevens, New South Wales
Clare and I would also like to take this opportunity to extend our thanks for all your excellent help and service. We have had more than our fair share of dealings with boat brokers so we are more than qualified to judge you are an exception to the rule!
Everyone is your organization was helpful when Peter Devery was unavailable. We are extremely impressed with Peter; it was most unfortunate that the first boat fell through but it turned out for the best and we appreciated Peter’s integrity and obvious concern in difficult circumstances. His attention to detail was exemplary and our boat was handed over to us in immaculate condition and Peter spent a very long time arranging everything and explaining it all to us personally.
Clare and Ian Fraser, Queensland
We cannot speak highly enough of the whole Riviera experience, from the day we walked in the door to actually receiving the boat. It’s rare in this day and age to go through a whole experience without finding something to fault, however our experience with you achieved this.
John and Chrisn Hickey, Victoria
I take this opportunity to express my sincere appreciation for the help provided by Mr Peter Devery of Riviera Sales. Not only did Pete help arrange the transportation of the boat from Hamilton Island to Woolloomooloo, but he also helped me personally in learning the instrumentation etc. on the new boat. This was unexpected and exceeded my expectations of your business. Further all of this special service occurred at a hectic time in Pete’s life with the birth of his first child.
Craig J Morris, New South Wales
I own and operate four McDonalds restaurants and hence appreciate the value of good, loyal and committed employees and also realise how hard it is to find them. I believe Peter exemplifies all those qualities and without doubt has one of the best customer relations manor that I have ever had the pleasure to experience. To put it simply if it wasn’t for Peter’s help patience and advice I do not believe I would have purchased a Riviera.
Ron Mussali, New South Wales
I felt I was treated with the utmost courtesy and professionalism at all stages and it was and still is a pleasure to deal with you and your team.
Michael Dane, New South Wales
We really appreciate the ‘extra mile’ that all at Riviera have taken to get us a replacement boat so quickly- particularly at this busy Christmas period.
As previous Riviera owners we appreciated your build quality and continuous design improvements and wish to make special mention of Pete Devery and the team at Rushcutters Bay who are very professional sales consultants-very helpful and knowledgeable without being ‘pushy’; it is a pleasure doing business with them.
Roger and Sally Pratt